Philip Crosby in his book,Quality Without Tears,explains that the dollar cost of quality is difference between

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The dollar cost of quality is the difference between the cost of doing things wrong and the cost of doing things right. This means that the cost of quality is the cost of preventing defects, which is less than the cost of correcting or repairing them after they have been detected. The cost of quality includes both prevention and appraisal costs as well as internal and external failure costs, but the difference between the costs of doing things right and doing things wrong is the most accurate reflection of the dollar cost of quality.

Philip Crosby in His Book,Quality Without Tears,explains That the Dollar