2010 Malcolm Baldrige National Quality award winner K&N Management is a
A) Fort Worth,TX based consulting company that offers services in engineering,environmental science and project management
B) Florida based private health care consulting firm
C) Austin,TX based company that operates a chain of fast-food restaurants
D) Tulsa,OK company that manufactures protection systems that control corrosion on pipelines and underground tanks
Correct Answer:
Verified
Q17: "Kaizen" is a Japanese term for
A)happiness in
Q18: An industry "best" level of quality service
Q19: The final definition of quality is the
Q20: The PDCA cycle stands for
A)process-develop-conform-approve
B)prevent-determine-conform-action
C)plan-develop-conform-accept
D)plan-do-check-act
Q21: The only standard in the ISO 9000
Q23: The two cost categories of a quality
Q24: ISO 9000 certification in the U.S.is accomplished
Q25: The ISO member for the United States
Q26: Productivity is broadly defined as
A)yield divided by
Q27: The two cost categories of poor quality
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