Customer value is an important part of activity-based management and it enables an organisation to achieve both cost reduction and improved customer value through the use of which of the following?
i.Identifying major opportunities for cost reduction
ii.Determining root causes of these costs.
iii.Developing programs to eliminate the causes of these costs.iv.Introducing performance measures to monitor the effect of these programs.

Question

Quizplus · Accepted Answer

All the given answers are correct as they collectively contribute to achieving cost reduction and improved customer value by identifying cost reduction opportunities, determining root causes, developing elimination programs, and introducing performance measures.

Customer Value Is an Important Part of Activity-Based Management and It