Performance measures, which include cost, product quality and manufacture cycle time, are related to:
A) financial perspective.
B) customer perspective.
C) internal business processes.
D) learning and growth.

Question

Quizplus · Accepted Answer

Performance measures such as cost, product quality, and manufacturing cycle time are typically related to internal business processes. This is because they involve measuring and improving the efficiency, effectiveness, and quality of the organization's production processes, which are essential to delivering value to customers and achieving financial success. While financial perspective and customer perspective are also important, they may focus more on broader financial goals and customer satisfaction, respectively. Learning and growth, on the other hand, tend to focus on developing employee skills and knowledge to support continuous improvement of internal processes and customer satisfaction.

Performance Measures, Which Include Cost, Product Quality and Manufacture Cycle