The Management Accountant at Kaster Furniture Makers Decides to Include

The management accountant at Kaster Furniture Makers decides to include the following measures on their balanced scorecard (BSC) : customer satisfaction,rework costs,on-time delivery,average shopfloor personnel qualification and sales growth in local markets.These measures belong to which BSC perspectives?

A) Financial perspective
Sales growth in the local markets
Internal business process perspective
On-time delivery,customer satisfaction
Customer perspective
Learning and growth perspective
Rework costs,average shopfloor personnel qualification
B) Financial perspective
Sales growth in the local markets
Internal business process perspective
Rework costs
Customer perspective
On-time delivery,customer satisfaction
Learning and growth perspective
Average shopfloor personnel qualification
C) Financial perspective
Rework costs
Internal business process perspective
On-time delivery
Customer perspective
Sales growth in the local markets,customer satisfaction
Learning and growth perspective
Average shopfloor personnel qualification
D) Financial perspective
Sales growth in the local markets;Rework costs
Internal business process perspective
On time delivery;Average shopfloor personnel qualification
Customer perspective
Customer satisfaction
Learning and growth perspective