W.Edwards Deming believed that primary responsibility for quality improvement rested with
A)the firm's employees only.
B)the firm's management only.
C)research engineers and consulting statisticians only.
D)both the employees and management of the firm.

Question

Quizplus · Accepted Answer

Deming believed that everyone in the organization, from top management to the lowest level employees, had a responsibility to contribute to improving quality. He emphasized the importance of teamwork and a focus on continuous improvement throughout the organization.

WEdwards Deming Believed That Primary Responsibility for Quality Improvement Rested