Quality circles __________.
A)were used in the 1970s but have been superseded by Six Sigma
B)are small,mandatory groups of employees and their supervisor(s)
C)follow an established procedure for identifying,analyzing,and solving quality-related or other problems
D)have no moderators to allow the spontaneous and free interaction of its members

Question

Quizplus · Accepted Answer

Quality circles are groups of employees who gather together to identify, analyze, and solve quality-related or other problems within a company or organization. They follow an established procedure or process to achieve their goals. While quality circles were popular in the 1970s, they are still used today and have not been superseded by Six Sigma. Quality circles typically have a facilitator or moderator who helps guide the discussion, so choice D is incorrect. Choice B is partially correct but does not fully capture the purpose of quality circles.

Quality Circles __________