One of the similarities between process focus and mass-customization is

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Both process focus and mass-customization involve producing a variety of outputs to meet customer needs. Process focus involves flexibility in producing different products or services within a specific process, while mass-customization involves producing customized products or services on a large scale. Both require the ability to handle diverse customer demands and offer a variety of options to meet those demands.

One of the Similarities Between Process Focus and Mass-Customization Is