Despite Johnson & Johnson's best efforts to respond to its customers by pulling Tylenol off shelves, the product has never regained its market share.

Name: Despite Johnson & Johnson's best efforts to respond to its customers by pulling Tylenol off shelves, the product has never regained its market share.
Brand: Quizplus
Rating: 4.8 (39 reviews)

Question

Quizplus · Accepted Answer

Johnson & Johnson's effective crisis management and decision to pull Tylenol off the shelves actually helped the company to regain consumer trust and eventually recover its market share.

Despite Johnson & Johnson's Best Efforts to Respond to Its