For the public, the top three factors in corporate reputation are :

A) transparent and honest practices, trustworthiness, and high-quality products and services
B) transparent and honest practices, community philanthropy, and high quality products and services
C) trustworthiness, high-quality products, and a no-layoff policy
D) trustworthiness, high-quality products, and a 90-day customer return policy

Question

For the public, the top three factors in corporate reputation are :

A) transparent and honest practices, trustworthiness, and high-quality products and services
B) transparent and honest practices, community philanthropy, and high quality products and services
C) trustworthiness, high-quality products, and a no-layoff policy
D) trustworthiness, high-quality products, and a 90-day customer return policy

Quizplus · Accepted Answer

Transparency and honesty are crucial for building trust with the public. Along with this, providing high-quality products and services shows a commitment to excellence, which is valued by customers. Community philanthropy and no-layoff policies may also be important, but they are not as universally prioritized as the top two factors in choice A. The 90-day customer return policy is a specific aspect of providing high-quality products and services, but it is not as significant as the overall commitment to quality.

For the Public, the Top Three Factors in Corporate Reputation