The problem of deferring responsibility and accountability upward in organizations is known as dysfunctional resistance.

Question

Quizplus · Accepted Answer

The problem of deferring responsibility and accountability upward in organizations is known as "upward delegation," not dysfunctional resistance. Dysfunctional resistance refers to behaviors that employees exhibit to avoid change or new policies, not specifically the avoidance of responsibility by delegating tasks upward.

The Problem of Deferring Responsibility and Accountability Upward in Organizations