A manager who withholds positive outcomes, such as special assignments or bonuses, as a means for controlling the behavior of employees is using which type of power?

Question

Quizplus · Accepted Answer

Withholding positive outcomes as a means of controlling behavior is an example of coercive power, which is based on the ability to threaten or punish others. Legitimate power comes from formal authority, expert power comes from knowledge or skills, process power comes from control over procedures or information, and reward power comes from the ability to provide incentives.

A Manager Who Withholds Positive Outcomes, Such as Special Assignments