Channel richness is the capacity of a communication channel to convey information in an effective manner.

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Channel richness refers to the ability of a communication channel to convey a range of cues and information, including verbal and nonverbal cues, quickly and effectively. Channels with high richness, such as face-to-face conversations, allow for immediate feedback and the transmission of complex messages, while low-richness channels like email or text messages are more restricted in what they can convey.

Channel Richness Is the Capacity of a Communication Channel to Convey