Downward communication does all of the following EXCEPT:
A) Follows the chain of command top to bottom.
B) Achieves influence through information.
C) Helps create a sense of security and involvement among receivers who feel they know the whole story.
D) Filters messages from employees to supervisors.
E) Helps minimize the spread of rumors.

Question

Quizplus · Accepted Answer

Downward communication sends messages from higher-level managers to lower-level employees, so it does not filter messages from employees to supervisors. Upward communication is responsible for that task.

Downward Communication Does All of the Following EXCEPT