All of the following are supportive communication principles EXCEPT:
A) Focus on the problem and not the person.
B) Be specific and descriptive, not global or evaluative.
C) Own, rather than disown, the communication.
D) Seek to be heard and understood.
E) Be congruent - match the words with the body language.

Question

Quizplus · Accepted Answer

Seeking to be heard and understood, while important in communication, is not specifically a principle of supportive communication. Supportive communication focuses on creating a positive and constructive dialogue, where the emphasis is on understanding, empathy, and problem-solving rather than just being heard.

All of the Following Are Supportive Communication Principles EXCEPT