__________ are generalized positive and negative feelings or states of mind.
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Q125: Which of the following statements with respect
Q126: _ is the ability to understand our
Q127: Shame, guilt, embarrassment, and pride are examples
Q128: _ is the ability to feel what
Q129: An _ is an intense feeling that
Q131: One's ability to understand emotions and manage
Q132: Which of the following statements is true
Q133: _ refers to a customer catching the
Q134: _ is defined as inconsistencies between emotions
Q135: When considering the major categories of emotions
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