You have divided the jobs performed by your department through work specialization and are now trying to decide how to best group these jobs to improve efficiency and customer service. You are considering whether to group activities by function, product, process, geography, or customer.
-You have decided that since you are a novice at departmentalization, you will go with the most popular method. You will probably choose ________.
A) function
B) product
C) process
D) customer
E) matrix

Question

Quizplus · Accepted Answer

The most popular method of departmentalization is functional grouping, where activities are grouped based on the functions they perform. This approach allows for specialized expertise and economies of scale, which can improve efficiency and customer service. Additionally, this is a common approach used in many organizations, making it easier to implement and manage.

You Have Divided the Jobs Performed by Your Department Through