Shana is an experienced clerical worker who wears a hijab (head scarf) in conformance with her Muslim beliefs. Shana has been working in the call center, but then is moved into a job where she is working at the front desk. One of the company's executives contacts a human resources manager and requests that Shana remove her hijab because it presents the wrong image. What should the human resources manager do?

Question

Quizplus · Accepted Answer

Asking an employee to remove their hijab due to it presenting the "wrong image" is illegal religious discrimination under Title VII of the Civil Rights Act. The human resources manager should inform the executive that such a request is illegal and advise that the company will not be complying with the request. Additionally, the company could provide training for the executive and other employees regarding religious accommodations in the workplace.

Shana Is an Experienced Clerical Worker Who Wears a Hijab