The communication used by managers to provide job instructions is ________ communication.
A) downward
B) lateral
C) formal
D) directional
E) diagonal

Question

Quizplus · Accepted Answer

Downward communication refers to the flow of information from higher levels of management to lower levels. Providing job instructions is a common example of downward communication, as managers are instructing their subordinates on how to carry out their tasks. Lateral communication refers to communication between colleagues at the same level, formal communication refers to structured and official communication, directional communication is not a commonly used term in communication, and diagonal communication refers to communication across different levels and departments.

The Communication Used by Managers to Provide Job Instructions Is