What term is used for the mutual expectations of what management expects from workers and what workers expect from management?
A) group norm
B) role expectation
C) role identity
D) psychological contract
E) reactive goals

Question

Quizplus · Accepted Answer

The term used for the mutual expectations of what management expects from workers and what workers expect from management is the "psychological contract". It refers to the unwritten expectations and obligations that both parties have towards each other. It is important for organizations to be aware of and manage the psychological contract in order to maintain a positive and productive relationship with their employees.

What Term Is Used for the Mutual Expectations of What