Your fellow employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You have decided to try to apply Herzberg's two-factor theory.
-What action would probably most motivate the employees?
A) improving working conditions
B) fixing the heating system
C) receiving recognition for a job well done
D) having the supervisor "hang around" more
E) relying more on punishment for poor performance

Question

Quizplus · Accepted Answer

Herzberg's two-factor theory suggests that motivation is driven by factors that lead to job satisfaction, such as recognition, achievement, and responsibility. Receiving recognition for a job well done would address these motivational factors.

Your Fellow Employees Have a Terrible Work Situation