Nicole's department sales have gone done recently. She told her husband that all of the sales representatives were lazy and that she was the only one holding the numbers up. In reality, all of the sales numbers have gone done, including Nicole's. Nicole's statement can be attributed to the tendency to use the self-serving bias to explain successes and failures.

Question

Quizplus · Accepted Answer

Nicole's statement reflects the self-serving bias, where individuals attribute successes to themselves and failures to external factors, even if they are also responsible.

Nicole's Department Sales Have Gone Done Recently