For jobs that are cognitively demanding, increasing emotional demands lead to ________ pay. For jobs that are not cognitively demanding, increasing emotional demands lead to ________ pay.
A) higher; higher
B) lower; lower
C) higher; lower
D) lower; higher
E) There is no relationship between pay and emotional demands.

Question

Quizplus · Accepted Answer

Jobs that are cognitively demanding require higher levels of cognitive abilities and hence, the pay for these jobs is already high. When additional emotional demands are added to these jobs, the employees require even more skills and abilities to perform both cognitive and emotional tasks, making the job even more demanding. Therefore, such jobs warrant higher pay. On the other hand, jobs that are not cognitively demanding, require lower levels of cognitive abilities and pay lower wages. When emotional demands are added to these jobs, employees are expected to perform tasks that are beyond their cognitive abilities, making the job more difficult. Hence, pay is reduced to reflect the reduced cognitive demand but increased emotional demand.

For Jobs That Are Cognitively Demanding, Increasing Emotional Demands Lead