Sharon is unhappy in her job for many reasons. Yesterday a customer asked her where the shampoo was located. Sharon listlessly replied, "I don't know." She then turned her back on the customer and continued stocking the shelf. This is an example of how job satisfaction can affect ________.

Question

Quizplus · Accepted Answer

Sharon's lack of job satisfaction is affecting her customer service, as evidenced by her listless and unhelpful response to the customer's question. This can impact customer satisfaction, as customers may not feel valued or important if they receive poor service.

Sharon Is Unhappy in Her Job for Many Reasons