The dimension of _______________ refers to the extent to which expectations regarding the means and ends of work are specified, written, and enforced.
A) formalization
B) centralization
C) complexity
D) Both A and C

Question

Quizplus · Accepted Answer

The dimension described in the question is formalization, which refers to the extent to which rules, procedures, and expectations are documented and enforced in an organization. Centralization refers to the degree to which decision-making is centralized within an organization, and complexity refers to the degree to which an organization has specialized roles and functions. Choice D is incorrect because complexity is not directly related to the specification and enforcement of expectations in the same way that formalization is.

The Dimension of _______________ Refers to the Extent to Which