It has become standard practice to use the term _________ differentiation to refer to the number of different units at the same level and _______ differentiation to refer to the number of levels in the organization.
A) horizontal; vertical
B) vertical; horizontal
C) horizontal; status
D) job; rank

Question

Quizplus · Accepted Answer

Horizontal differentiation refers to the number of different units at the same level, while vertical differentiation refers to the number of levels in the organization. Therefore, option A correctly identifies the two types of differentiation and their respective definitions. Option B reverses the correct definitions of horizontal and vertical differentiation, while options C and D use different terms that are not commonly used to refer to differentiation within an organization.

It Has Become Standard Practice to Use the Term _________