_______________ communication provides managers with feedback about current problems and information about day-to-day operations that they need for making decisions.
A) upward
B) downward
C) horizontal
D) diagonal

Question

Quizplus · Accepted Answer

Upward communication is the flow of information from lower-level employees to higher-level managers. It provides feedback to managers about current problems and information about day-to-day operations that they need for making decisions. Downward communication, on the other hand, flows from higher-level managers to lower-level employees and is used to give instructions and provide feedback on performance. Horizontal communication occurs between people at the same level of an organization, while diagonal communication involves communication across different levels and departments.

_______________ Communication Provides Managers with Feedback About Current Problems and Information