What is the difference between functional and non-functional conflict? Give an example of each using your own experience as the basis for your response. You may use any type of organization as an example. Why is functional conflict with an external group
e.g., in a school situation, that would be a parent group, a special interest group, a group from state government or accrediting agency, etc. frequently beneficial to an organization? Using a specific situation as an example, describe how leaders may create functional conflict within their organizations.

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The Answer is Functional conflict refers to the type of conflict that can actually benefit an organization by leading to positive outcomes, such as increased creativity, better decision-making, and improved relationships among team members. On the other hand, non-functional conflict is detrimental to an organization, leading to negative outcomes such as decreased productivity, low morale, and damaged relationships.

An example of functional conflict from my own experience occurred in a previous workplace where there was a disagreement among team members about the best approach to a project. This conflict led to a thorough discussion and exploration of different ideas, ultimately resulting in a more innovative and successful project outcome.

In contrast, non-functional conflict arose when there was a lack of communication and understanding between different departments within the organization. This led to misunderstandings, delays, and a decrease in overall productivity.

Functional conflict with an external group, such as a parent group in a school setting, can be beneficial to an organization because it can bring in fresh perspectives and ideas. For example, when a parent group challenges the school administration on a policy or decision, it can lead to a more comprehensive and inclusive decision-making process, ultimately benefiting the students and the school community as a whole.

Leaders can create functional conflict within their organizations by encouraging open communication, diversity of thought, and constructive debate. For example, a leader can foster an environment where team members feel comfortable expressing their differing opinions and ideas, and where conflicts are resolved through respectful dialogue and compromise. This can lead to better decision-making and a more innovative and adaptable organization.

What Is the Difference Between Functional and Non-Functional Conflict? Give