Which of the following best describes Kurt Lewin's three-step change process?
A) First, the organization must identify driving forces, the restraining forces, and then move towards change.
B) Use force-field analysis and then unfreeze the organization.
C) Do something to unfreeze an organization that is in equilibrium, which allows a move toward change, and then equilibrium must be reestablished.
D) Establish a committee that represents all grade levels, identify problem areas, and then develop solutions.
E) Both a and d
Correct Answer:
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