Quality cost performance reports have two essential elements.
A) Kaizen standards and Taguchi quality loss function
B) Taguchi quality loss function and AQL
C) actual and expected outcomes
D) Kaizen standards and AQL

Question

Quizplus · Accepted Answer

Quality cost performance reports compare actual outcomes with expected outcomes to determine the cost of quality. Therefore, the two essential elements are actual and expected outcomes. Option A includes Kaizen standards, which are continuous improvement targets, but they are not essential to quality cost performance reports. Option B includes Taguchi quality loss function and AQL, which are both important quality concepts but not essential elements of quality cost performance reports. Option D includes Kaizen standards and AQL, but again, only the actual and expected outcomes are essential elements of quality cost performance reports.

Quality Cost Performance Reports Have Two Essential Elements