Using the abbreviations listed below, indicate for each of the costs whether the cost should be classified as:
P = Prevention
A = Appraisal
I = Internal Failure
E = External Failure
N = none of the above
1. Packaging inspections
2. Process acceptance
3. Product acceptance
4. Quality audits
5. Quality circles
6. Reinspection after defect is corrected
7. Returns resulting from poor quality
8. Rework costs
9. Supplier evaluations
10. Warranty costs
Correct Answer:
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A 2. Process ...
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