Les Ailes De La Mode Is a Quebec Retail Store

Les Ailes de la Mode is a Quebec retail store that promotes the highest quality customer service has not only established itself as a top retailer in the province,but also as a credit card and point program company,a cataloger,and even a publisher.Through gathering customer information for its credit cards and point program,through catalog orders,and through subscriptions to its publications,Les Ailes de la Mode has created several different:

A) focus areas
B) touch points
C) interrelationship promotions
D) distribution channels
E) sources of distribution information