Because Laurence did not know companies actually sold pet insurance so that owners could pay for operations on their pets in the event of a sickness or accident,he paid almost $4,000 to have his dog's broken hip replaced.Once he discovered that such a product existed,he perceived the insurance to be a(n) :
A) heterogeneous shopping product
B) diffusion
C) market laggard
D) product diversification
E) innovation
Correct Answer:
Verified
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