Some consumers accused Juno Internet service provider of making it "unreasonably difficult for them to cancel its so-called 'free' trial period for its Premium Internet Service." The Internet service provider failed to notify customers that it would only allow cancellations through a single,unpublished telephone number.Which federal agency would have jurisdiction over this deceptive and misleading advertising?

Question

Quizplus · Accepted Answer

The Federal Trade Commission (FTC) is responsible for regulating and investigating deceptive and misleading advertising practices. In this case, Juno Internet's failure to provide clear and accessible cancellation options during the "free" trial period could be seen as a deceptive practice. Therefore, the FTC would have jurisdiction over this issue.

Some Consumers Accused Juno Internet Service Provider of Making It