A horizontal organization design is appropriate when:
A) the focus is on mass production.
B) quality is the most important factor.
C) downward communication is most suitable.
D) varied customer needs call for quick responses.
E) work processes require greater specialization.

Question

Quizplus · Accepted Answer

A horizontal organization design is most suitable when responded quickly to varied customer needs is important. It emphasizes decentralized decision-making, close working relationships between departments, and strong communication channels that enable rapid responses to changing customer demands.

A Horizontal Organization Design Is Appropriate When