Ken Systems is a transcription company that has opened in New York.The aim of the company is to meet customer expectations and financial objectives through a focus on "what the organization must excel at." Which criterion of organizational effectiveness is being focused on?
A) Goal accomplishment
B) Resource acquisition
C) Internal processes
D) Strategic constituencies satisfaction
E) External influence

Question

Quizplus · Accepted Answer

The focus on "what the organization must excel at" aligns with the internal processes criterion, which emphasizes efficiency and effectiveness in internal operations to meet objectives.

Ken Systems Is a Transcription Company That Has Opened in New