As operations head whose employees are having a personality conflict,which of the following tips would you offer them?
A) Involve co-workers in the conflict.
B) If appropriate,take corrective action.
C) Refrain from using penalties for misconduct in order to avoid legal action.
D) Refer difficult conflicts to the parties' direct supervisors.
E) Even if necessary,do not attempt informal dispute resolution.

Question

Quizplus · Accepted Answer

Taking corrective action may be necessary to address the personality conflict, while involving co-workers or referring the conflict to direct supervisors may not always be productive. Refraining from using penalties for misconduct is not relevant to resolving the conflict, and avoiding informal dispute resolution may limit opportunities for resolution.

As Operations Head Whose Employees Are Having a Personality Conflict,which