SCENARIO 12-4 You are having trouble assessing the effectiveness of your work group.Your manager informs you that there are many different effectiveness criteria and suggests that you determine clear criteria for analysis.You also learn that the type of group used will impact group effectiveness.
-Refer to Scenario 12-4.Interpersonal conflict would be a big problem if it should develop in the work group.Which type of group would have the greatest potential for interpersonal conflict?
A)interacting
B)brainstorming
C)nominal
D)electronic
E)heterogeneous

Question

Quizplus · Accepted Answer

Interacting groups require members to work closely together and frequently interact with each other, which could increase the potential for interpersonal conflict if there are disagreements or personality clashes. Other group types, such as brainstorming, nominal, electronic, or heterogeneous, may not require as much direct interaction and therefore may have less potential for interpersonal conflict.

SCENARIO 12-4 You Are Having Trouble Assessing the Effectiveness of Your