SCENARIO 9-1 Janet and Phillip are partners in a law firm.Their firm has grown considerably and they are unable to service all of their clients.They do not want to invite other attorneys to join them and must decide which clients to keep and which to send to other law firms.They have reached an impasse in their discussions regarding which clients they will keep and have decided to bring in outside help in their negotiations.
-Refer to Scenario 9-1.Since their problems are moderate and not severely rooted in personalities or their law practice,Janet and Phillip have decided to bring in a neutral third party to facilitate a negotiated solution.This person is referred to as a(n)

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A mediator is a neutral third party who helps facilitate a negotiated solution between two parties who are unable to come to an agreement. In this scenario, Janet and Phillip have reached an impasse in their discussions and have decided to bring in outside help in their negotiations. A mediator would be an appropriate choice to facilitate their negotiations and help them come to a mutually beneficial solution. Arbitrators make binding decisions on disputes, while conciliators try to reconcile the parties involved. Consultants provide expertise and advice, while liaisons facilitate communication between groups.

SCENARIO 9-1 Janet and Phillip Are Partners in a Law