SCENARIO 9-1 Janet and Phillip are partners in a law firm.Their firm has grown considerably and they are unable to service all of their clients.They do not want to invite other attorneys to join them and must decide which clients to keep and which to send to other law firms.They have reached an impasse in their discussions regarding which clients they will keep and have decided to bring in outside help in their negotiations.
-Refer to Scenario 9-1.They have asked Jillian,a trusted colleague and associate,to engage in fact-finding,interpretation,and persuasion to develop some agreements with them.Jillian's role is that of a(n)

Question

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Jillian is acting as a conciliator, a role that involves using fact-finding, interpretation, and persuasion to help parties in a dispute reach an agreement, without having the authority to impose a solution.

SCENARIO 9-1 Janet and Phillip Are Partners in a Law