Ismal is a well-respected employee from another department who has been brought in to try to resolve a conflict between two employees in another department.His advice to them is to attempt to resolve their main issue first,and he has provided them with some new information that expands their understanding of the issue.Ismal's role is that of a(n)
A)compromiser.
B)mediator.
C)arbitrator.
D)negotiator.
E)enforcer.

Question

Quizplus · Accepted Answer

Ismal's role is that of a mediator, as he is facilitating communication and resolution between two opposing parties. He is not making the final decision (arbitrator), negotiating terms (negotiator), or enforcing rules (enforcer). While he may suggest compromises, his primary role is to facilitate communication and understanding between the two employees.

Ismal Is a Well-Respected Employee from Another Department Who Has