Janice was in a tough spot.She was trying to meet a deadline for her boss when the leader of her cross-functional team asked her to submit some work on the same day.She knew she could not meet both deadlines.In this case,Janice was experiencing
A)role conflict.
B)role reversal.
C)role expectations.
D)role ambiguity.
E)role underload.

Question

Quizplus · Accepted Answer

Janice is experiencing role conflict, which is a situation where an individual is expected to fulfill two or more incompatible roles or expectations. In this case, Janice is being asked to meet two conflicting deadlines, which is creating a conflict between her roles as an employee for her boss and as a team member for the cross-functional team.

Janice Was in a Tough Spot