Sticking with the strict chain of command is most likely to impede ________ communication.
A)formal
B)upward
C)downward
D)horizontal
E)backwards

Question

Quizplus · Accepted Answer

Horizontal communication refers to communication between colleagues at the same level within the hierarchy. Sticking strictly to the chain of command may make it difficult for colleagues to communicate with each other, especially if they are not on the same level within the hierarchy. Therefore, the answer is D) horizontal communication.

Sticking with the Strict Chain of Command Is Most Likely