Which of the following is an example of a statement made by a salesperson that would be considered "puffing"?
A) This car will get 35 miles per gallon.
B) This is a genuine diamond ring.
C) This is an original work of art.
D) This copier is the best in the business.

Question

Quizplus · Accepted Answer

"Puffing" is a salesperson's exaggerated claims about a product/service that cannot be objectively proven or disproven. Option D, "This copier is the best in the business," is an example of a statement that makes a subjective claim about the copier's quality that cannot be proven or disproven, making it an example of puffery. The other options make objective claims that can be proven or disproven, such as the car's mileage or the authenticity of a diamond ring or original work of art.

Which of the Following Is an Example of a Statement