The Tylenol example shows that no matter how many economic resources a company puts behind restoring its reputation,public image is not generally regained.

Question

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The Tylenol example actually demonstrates the opposite. Johnson & Johnson, the company behind Tylenol, successfully restored its reputation by putting significant economic resources behind the recall and implementing new safety measures. The public image of Tylenol recovered and the brand remains popular today.

The Tylenol Example Shows That No Matter How Many Economic