Recently,Gartner Research and 1To1 Media recognized Microsoft Dynamics Customer Relationship Management (CRM)and its xRM framework for delivering increased productivity and cost savings for customers worldwide.Microsoft experts work individually with customers on problem recognition and resolution and adapt their enterprise software to meet the unique needs of the customer.The Microsoft expert is MOST LIKELY engaged in

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The Microsoft expert is engaged in consultative selling, as they work individually with customers on problem recognition and resolution and adapt their enterprise software to meet the unique needs of the customer. They are providing solutions and advice to their customers rather than simply pushing a product or service (which would be indicative of formula, suggestive, or adaptive selling). Additionally, the recognition from Gartner Research and 1To1 Media suggests a focus on building strong customer relationships, which is a key aspect of consultative selling.

Recently,Gartner Research and 1To1 Media Recognized Microsoft Dynamics Customer Relationship