Using to the service continuum shown in Figure 12-3 above as a guide,which of the following offerings has the LOWEST level of intangibility?
A)designer dress
B)law practice
C)tutoring service
D)cat food
E)pepper

Question

Quizplus · Accepted Answer

Pepper is a tangible product, meaning it has a physical form and can be touched, seen, and measured, making it the offering with the lowest level of intangibility among the options provided.

Using to the Service Continuum Shown in Figure 12-3 Above