Sterile Feral,Inc.is a nonprofit organization that catches wild or stray cats,and then neuters,vaccinates,and releases them back into the wild.Veterinarians are particularly impressed with how effectively and safely the organization performs its service each and every time.With which service quality dimension are veterinarians most impressed?
A) assurance
B) tangibility
C) reliability
D) credibility
E) empathy
Correct Answer:
Verified
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