Services refer to
A) ideas that consist of a bundle of tangible and intangible attributes that satisfies consumers' needs and is received in exchange for money or something else of value.
B) intangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value.
C) philanthropic activities performed in without expectations of monetary remuneration.
D) any intangible activity that provides a benefit to a consumer that he or she could not have obtained or performed on his or her own.
E) any tangible activity that provides a benefit to a consumer that he or she could not have obtained or performed on his or her own.
Correct Answer:
Verified
Q5: Because services tend to be a(n)_ rather
Q7: Consumers have more difficulty evaluating services than
Q10: Intangible activities or benefits that an organization
Q11: The intangibility element of a service refers
Q13: There are four unique elements to services-intangibility,inconsistency,inseparability,and
Q13: Services are
A) the tangible activities or benefits
Q16: The brochure for Spa Sydell has photographs
Q18: Which of the following statements about services
Q19: The four I's of services consist of
A)
Q29: To help consumers assess and compare its
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