A customer with no time who is looking for a specific item is referred to as a
A) browser.
B) window shopper.
C) mission shopper.
D) brand-loyal shopper.
E) brand-specific shopper.
Correct Answer:
Verified
Q12: Customer satisfaction leads to
A) switching behaviour.
B) product
Q13: One of the ways that Dell uses
Q14: Customer demographic information is a usually a
Q15: On a customer satisfaction survey, customers who
Q16: By creating the role of a customer
Q18: While advertising creates only a short-term gain,
Q19: Compared to customer satisfaction, customer complaints have
Q20: Customers can instantly communicate with the world
Q21: Once customers have been classified on a
Q22: The first step to building customer loyalty
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